Store Policy

  • No Refunds - ALL SALES FINAL
  • Price includes engraving of the Designs options listed with each product.
  • Additional fees will apply if modifications and/or excessive text are requested to any design choice for each product.
  • If desired location of engraving is not specified by the buyer at time of purchase, McEver's art department will determine the best placement of engraving for each product.
  • ALL customized orders will be fulfilled within 5 business days from receiving engraving details (Bulk orders may take longer to fulfill).
  • *NOTE: Orders placed after 3 PM EST will be considered placed the following business day.*
  • Send engraving details to sales@mceversawards.org
  • Many orders can be fulfilled sooner or within the same day at an additional charge. 
  • Rush fees are as follows:

    • Same Day - 25% of Order Total ($20 Minimum)
    • 24 Hour Guarantee - 20% of Order Total ($15 Minimum)
    • 48 Hour Guarantee - 15% of Order Total ($10 Minimum)
    • Less Than 5 Days Guarantee - 10% of Order Total ($5 Minimum)
  • Disclaimer: The product images on our website may differ from the actual products you receive due to us utilizing multiple manufacturing suppliers and/or variations in electronic screen settings. 
  • No Personal Checks Accepted
  • All completed orders must be picked up within 30 Days from the have ready date or will be discarded with no refund being issued.
  • We offer shipping through UPS & USPS.
  • Ownership of packages turned over to UPS or USPS transfers to the buyer. We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info.